Important information for COVID-19 Precautions
What you can expect on your next visit to our office...
We may contact you to adjust the time, and perhaps even the date for an upcoming appointment. We are allowing more time between appointments, both for “social distancing”, and for the additional sanitizing we will be doing throughout the entire office.
We realize that not everyone may feel comfortable yet getting back to a “new normal”. We understand. If you do not wish to come in for an appointment at this time, or wish to postpone it, please let us know as soon as you can. We will be happy to assist you in rescheduling your appointment.
If there has been a change in your dental insurance, please let us know.
As much as possible, we will be minimizing direct physical contact other than in treatment areas. If you receive an email from us with a link to update your medical history, please take the opportunity to do it online well before your appointment.
Please plan to arrive 10 minutes before your scheduled appointment time, so that we may complete our short health screening. For more information on what exactly we are doing differently now, please click on this link to our blog.
****Here are some of the things we are doing in the office to protect our patients and ourselves...
We know that the Coronavirus respiratory virus, transmitted by respiratory droplets that might come in contact with your nose, mouth or eyes. That presents some unique challenges for the dental profession, as the area you have been warned to keep covered is where we need to work.
I would like to share with you what additional precautions we have in place since March:
- Upon arrival, we take temperatures (on ourselves, as well as our patients) and do a short health assessment to determine whether we are well enough to work, and patients are well enough to have treatment. Patients are also asked to use our hand sanitizer before and after treatment.
- Our reception area has been streamlined, with magazines and toys removed for now. Several chairs have also been temporarily relocated, so that any wait, albeit short, can be “socially distanced”. We have added a “sneeze barrier” between our front office staff and our reception area.
- Surfaces such as countertops, door handles, reception chair arms, restroom surfaces, etc. will be sanitized regularly throughout the day.
- All staff wear masks at all times, whether they are greeting you in reception, or working in the treatment areas. We hope that this is a temporary measure because we hate hiding our smiles!
- We have multiple dispensers for hand sanitizer located throughout the office, and we are happy to share!
- We are all “infection control” nerds here (check out my previous blog about what we were already doing for “infection control” well before Covid-19 came on the scene). If you’re the kind of person that has always used hand sanitizer in a restaurant AFTER you’re done touching the menu, or wiped down surfaces on your airplane seat and hotel room before it became fashionable—you’ll fit in just fine here!
With respect to our treatment areas:
- High volume air purifiers have been installed in each treatment room and in the reception area (see photo on left above). These purifiers are designed to completely recirculate the air every 12 minutes. Additionally, fans have been installed behind the head of each chair, to gently direct whatever droplet spray may remain in the air towards the high-powered air purifier.
- In between patients, a medical grade “fogger” is used to sanitize any “aerosol” generated by dental procedures.
- Although we have always worn masks, we have incorporated the use of face shields for the staff.
- During the performance of certain procedures, we may be using a protective barrier known as a “rubber dam”, again in an effort to reduce the generation of droplet spray.
We are proud of what we do protect our patients and ourselves. I hope that you will feel free to ask questions about what we are doing to protect our patients as well as ourselves. Be well and we look forward to seeing you soon!